Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and safely as possible.

Order Processing

• All orders are processed within 3–4 business days (excluding weekends and public holidays).

• Once your order has been processed and shipped, you will receive a shipping confirmation email.

Please note that processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Shipping Time

Our estimated total delivery time is 6–14 business days, which includes order processing and shipping.

• Processing Time: 3–4 business days

• Transit Time: Approximately 3–10 business days

• Total Estimated Delivery Time: 6–14 business days

Delivery times are estimates only and may vary due to customs clearance, weather conditions, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email.

Please note that tracking information may take up to 6 days after placing your order to become active and visible. This is normal and occurs while the shipping carrier scans and updates the shipment within their system.

If your tracking information has not updated after 6 days, please contact our support team for assistance.

Shipping Costs

Shipping charges (if applicable) will be calculated and displayed during checkout before you complete your purchase.

Incorrect Shipping Address

Please ensure that your shipping address is accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

If an order is returned due to an incorrect address or because it was refused by the customer, any additional shipping or return fees may be deducted from the refund.

Delayed Deliveries

While we strive to deliver all orders within the estimated timeframe, unexpected delays may occasionally occur due to:

• Customs inspections

• Weather conditions

• Carrier delays

• Public holidays

• High shipping volumes

We appreciate your patience and understanding in these situations.

Lost Packages

If you believe your package has been lost in transit, please contact us at support@yourstore.com. We will work with the shipping carrier to investigate the issue and help resolve it as quickly as possible.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: support@yourstore.com